Returns & Exchanges
At Acorn, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns on all unworn items. If your garment doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are still attached and the garments are in their original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.
